About Lusso
Forty-eight years, three generations
The Hopkins family have been making windows look right since 1978. Ten thousand projects across the Gold Coast and Brisbane later, we are still a family business — and still the people who answer the phone.
The company
What 48 years actually buys you
Credentials that matter
Anyone can resell a blind. What separates a good window furnishing from a bad one is the specification and the fitting — and the only way to get those consistently right is to have got them wrong a few times first, a long time ago, on someone else's dime.
- 0148 years, three generations. The Hopkins family started in 1978. The third generation runs it now, and the values have not needed updating.
- 02Over 10,000 completed projects across the Gold Coast and Brisbane — and we are sought out nationwide for work that has to be right.
- 03Window Shading Association of Australia members. We adhere to a published Code of Ethics, which is a thing you can actually hold a business to.
- 04Premium Australian-made products. Not a cost decision — a lead-time one. A part for an imported blind takes months; ours takes days.
- 05We work with architects, interior designers, builders and homeowners, which keeps us honest: three of those four will notice a bad detail immediately.
The industry body
What our WSAA membership means
Window Shading Association of Australia
The Window Shading Association of Australia is the national peak body for the window furnishings trade. It started in 1947 as the Venetian Blind Manufacturers’ Association of Queensland, went national in 2000, and until August 2024 was known as the Blind Manufacturers’ Association of Australia — the BMAA. Members voted the new name through because the industry had long since stopped being only about blinds. Same association, same standards, new letters.
It is a membership you apply for and pay for annually, not a badge you download. Here is what being in it actually commits us to.
- 01A published Code of Ethics. Members sign up to fair dealing and professional conduct in writing. The value of a written code is not that it makes a business honest — it is that when something goes wrong there is a document, and a body, standing behind the complaint rather than just our word against yours.
- 02Child safety. Corded window coverings are covered by a mandatory Australian standard, and the association is one of the groups that pushed for it and keeps members current on it. Every corded blind we install goes in to that standard, and in a child’s room we will usually talk you out of cords altogether.
- 03Fire compliance. Members get access to fire testing results and the performance-solution paperwork that satisfies the National Construction Code. That matters on apartment and commercial jobs, where a fabric that cannot be evidenced is a fabric that cannot be used.
- 04Energy efficiency. The association maintains the WincovER database and simulator, which models what a given window covering does to heat gain and loss. It is the reason we can tell you what a honeycomb blind is worth on a west-facing window rather than just assert that it helps.
- 05Australian Made advocacy. The WSAA campaigns for locally manufactured window furnishings, which lines up with how we already buy. A replacement part for an Australian-made blind takes days; for an imported one it takes months, if it can be had at all.
Plenty of good installers are not members, and membership on its own does not make anyone a careful tradesperson. What it does mean is that the standards we work to are written down somewhere other than our own website, and that there is somewhere to go if we fall short of them. That is the whole point of it.
The author
Who writes the journal
Jett Hopkins
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